No refunds or exchanges for change of mind.
If you receive a faulty or damaged item, I will provide a replacement (where available) or a full refund of the purchase amount (including shipping). If you receive faulty or damaged items, please email email@example.com within 48 hours.
I am not responsible for any damage caused by Australia Post while in transit. However, if your parcel is damaged, please contact me immediately and we can discuss a resolution.
Orders are shipped within 3 business days of being placed. Orders are sent via Australia Post Express.
Please be aware that Australia Post is currently experiencing delivery delays due to Covid-19. Although your parcel is sent express, please be aware that it may not arrive as quickly as normal. These delays are out of my hands, and I do not take responsibility for delays caused by Australia Post.
I currently only offer domestic shipping within Australia. If you are interested in International Shipping, please email firstname.lastname@example.org.
Shipping is a flat rate fee of $7 and will be sent via Australia Post Express. Tracking information will be sent via email once your order has been posted.